Contact Us

We’re Here to Help You & Your Home

At RattanStory, your shopping experience matters most to us.

Whether you have questions regarding your order, need guidance picking perfect home decor pieces, or wish to share your feedback, our team is always ready to offer friendly support.

Customer Support Email

support@rattanstory.com

We respond within 24‑48 hours on business days.

Phone Support

(629) 317‑4088

Available Monday – Saturday.

Business Address

ACCELIGHT HONGKONG TRADING Co., LIMITED

ROOM 06, 13A/F., SOUTH TOWER, WORLD FINANCE CENTRE, HARBOUR CITY,
17 CANTON ROAD, TSIM SHA TSUI, KLN, HONG KONG

For business correspondence and returns only. Please reach out to our support prior to shipping any return parcels.

Official Website

rattanstory.com

We’re Here for Every Home & Every Style

Need help with product matching, interior‑styling tips, shipping tracking updates, or other inquiries? Our dedicated support team stands by to assist you.

Thank you for choosing RattanStory — your trusted destination for premium hand‑woven rattan and wicker home essentials.